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Fawaz Ibrahim • Designer
  • Home
  • About me
  • UI Designs
  • Interactions
  • Design videos
  • Mentees corner
  • More
    • Home
    • About me
    • UI Designs
    • Interactions
    • Design videos
    • Mentees corner

Instanta Fleet: The Ultimate UX Reinvention of Fleet Operations in Africa.

Case study by Fawaz Ibrahim.

Enterprise Asset Management (B2B) 2023-2024

My role

UX Design Lead

UX Researcher

UI Design Lead

Deliverables

Design system update

HI-FI Designs

Protoype

Team

Junior Designers

Product Management

Quality assurance & Web developers

Links

Figma link 🔗(🔒)

Video(Coming soon ⌛)

Introduction What's this all about🤔❔...

Fleet management in Africa faces unique challenges, from operational inefficiencies to real-time poor data visibility. As part of Syssreve’s initiative to redefine enterprise fleet management, we reimagined the Instanta Fleet Dashboard, transforming it into a high-performance, data-rich interface that empowers clients with superior fleet operational insights. In this case study I would be explaining at how we transformed the design of the Instanta Fleet dashboard to a portal of fleet operational excellence

Instanta Fleet serves Africa's Leading Companies  My work solves problem for the biggest global brands😇... 

Project Overview Why the need for this project❓...

 The Challenge: 

The previous Instanta Fleet Dashboard lacked an intuitive structure for data visualization. Users struggled to extract meaningful insights, leading to inefficiencies in fleet decision-making. Our challenge was to:

  1. Enhance fleet data visibility by integrating advanced operational charts and tables.

  2. Streamline the UI/UX to improve user engagement and efficiency.

  3. Deliver a high-level fleet overview while maintaining easy access to granular data.

  4. Redefine fleet operations in Africa by setting a new standard for real-time fleet monitoring.

Old Instanta Fleet Dashboard-(2019-2023)

 The Goal: 

Make the Instanta dashboard easier to use, more visually appealing, and faster, while providing meaningful data insights that help fleet managers make smarter decisions with ease.

 The Solution: 

We embarked on a full-scale fleet dashboard optimization, implementing:

  1. Refined Data Architecture: A structured information hierarchy that prioritized key fleet operational metrics.

  2. Enhanced Visual Design: Modern UI components, interactive data charts, and a sleek, professional aesthetic tailored for fleet management.

  3. Seamless Usability: Optimized user flows to ensure effortless navigation between high-level fleet overviews and deep analytical insights.

New Instanta Fleet Dashboard (2023-Present)

UX Research & Insights Now what led us to our solution❔, yes we listened to users👥...

To craft a stellar experience, we conducted:

  1. User Interviews: Gathered pain points from active fleet managers and stakeholders.

  2. Heuristic Evaluation: Assessed the existing fleet dashboard for usability bottlenecks.

  3. Competitive Benchmarking: Analyzed leading fleet management dashboards to identify industry best practices.

 Key Findings: 

  1. Users needed real-time fleet tracking without excessive clicks.

  2. Customization & filtering options were crucial for different fleet operational needs.

  3. The previous dashboard’s layout led to cognitive overload, requiring a more intuitive fleet management design.

Research was conducted by IT support team, and the design team (2023)

Design Strategy & Execution How did we make use of the insights we gathered⁉️...

  Information Architecture Overhaul: 

  1. Reorganised fleet data into primary, secondary, and tertiary data blocks.

  2. Introduced a modular layout, allowing users to  see more  useful data  divided into self-contained, reusable sections (or "modules").

  3. Enhanced data hierarchy and visual distinction, making key metrics and alerts instantly recognizable to improve decision-making speed.

We adjusted how information is displayed and arranged on the dashboard.

 Advanced Fleet Data Visualization: 

  1. Implemented interactive charts and tables, making complex fleet data easy to interpret.

  2. Introduced color-coded insights, ensuring instant recognition of key fleet metrics.

  3. Introduced the line chart to easily read data.

We reorganised fleet data into different data blocks (2023)- A good way to easily ready complex data.

 Improved Dashboard Aesthetics: 

  1. Adopted a clean, minimalistic UI, reducing distractions.

  2. Optimized contrast and typography for superior readability in fleet monitoring.

  3. Updated dashboard navigation for proper indentation and quick search. 

 Performance Optimization & Responsiveness: 

  1. Ensured lightweight, high-speed performance across devices.

  2. Updated designed for mobile compatibility, allowing fleet managers access on-the-go.

  3. We updated design system with the updated UI components.

Final Outcome & Impact After all our research and design execution what changed, was it positive or negative⁉️...

The redesigned Instanta Fleet Dashboard delivered exceptional results:

  1.  70% Increase  in operational efficiency due to enhanced fleet data access.

  2.  45% Reduction  in user frustration, as measured by usability testing.

  3.  Positive Feedback  from fleet managers, praising the clarity and usability of the new design.

  4.   New Client   from the Oil and Gas industry was onboarded.

Some of the companies that are benefitting from instanta fleet. I am proud to offer more value to global brand through my design experstise.

Conclusion: Setting a New Standard for Fleet Operations in Africa

This project was more than a redesign—it was a revolution in fleet operational intelligence. By prioritizing usability, aesthetics, and performance, we crafted a world-class dashboard that redefines how fleets are managed in Africa. Instanta Fleet is now an industry benchmark for fleet dashboards, setting new UX standards in African fleet operations.

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I'm sure you enjoyed that   Let's discuss your next  project📁 

Let's talk📥

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Be The Best... All The Best...
fawaz@thebestibrahim.com📩

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